Policy & Terms of Use

Last Updated: September 1, 2023

Welcome to the Pumpout Nav, developed by ecom enterprises inc. We value your trust and are committed to protecting your privacy. This Privacy Policy is designed to inform you about how we collect, use, and safeguard your personal information. It also outlines your rights and choices regarding your data.

Please read this Privacy Policy carefully to understand our practices. By using our mobile application and website, you agree to the terms of this policy.

1. Information We Collect

Information You Provide

  • Account Information: When you create an account, we collect your name, email address, and a password. You can also add a profile picture if you wish.
  • Location Information: To provide you with pumpout location services, we may collect your location data, including GPS coordinates.
  • User Content: We collect any information, photos, or comments you submit through the app, such as reporting a problem and feedback.

Information We Automatically Collect

  • Usage Information: We collect information about how you use the app, including which features you access, the time and duration of your interactions, and any errors that occur.
  • Device Information: We collect data about your mobile device, including its type, operating system, and unique device identifiers.
  • Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience. These technologies may collect information like your IP address, browser type, and pages you visit within the app.

2. How We Use Your Information

We use your information to:

  • Provide and improve our services, including finding pumpout locations near you.
  • Communicate with you, including sending updates, notifications, and service-related information.
  • Personalize your experience within the app.
  • Monitor and analyze app usage to enhance its performance and features.
  • Respond to your inquiries, requests, or concerns.
  • Comply with legal obligations and protect our rights.

3. Location and Retention of Your Personal Information

Location Data:

We use your location data to enhance your experience by providing you with relevant information about nearby items including, but not limited to, pumpout and dump stations and floating restrooms.

We do not store your precise location data indefinitely. It is retained only for as long as necessary to provide our services and is periodically deleted from our servers.

Email Address:

Your email address is stored securely and is only accessible to authorized personnel who need it for App-related purposes.

We retain your email address as long as you maintain an account with us. You can request deletion of your account and associated data at any time.

4. Disclosure of Your Information

We do not sell or rent your personal information to third parties. However, we may disclose your information under the following circumstances:

Legal Requirements: If required by law, we may disclose your information to comply with legal obligations.

Service Providers: We may share your information with trusted service providers who help us deliver and improve our services.

5. Your Choices

You have the right to:

  • Access and review your personal information within the app.
  • Update, correct, or delete your personal information.
  • Opt-out of receiving promotional emails or notifications.
  • Disable location services on your device or within the app.
  • Delete your account and associated data.

6. How We Secure and Safeguard Your Information

We take the security and protection of your personal information seriously:

Encryption: We use industry-standard encryption protocols to protect data transmitted between your device and our servers.

Access Control: Access to your personal information is restricted to authorized personnel only.

Regular Audits: We conduct regular security audits and employ measures to safeguard against data breaches.

Data Deletion: When your data is no longer needed for its intended purpose, we securely delete it.

7. Children’s Privacy

Our app is not intended for users under the age of 13. If you are a parent or guardian and believe we have collected information from your child, please contact us to have it removed.

8. Changes to this Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or within the app. Please review the policy periodically.

9. Contact Us

If you have questions, concerns, or requests related to your privacy or this policy, please contact us at:

Ecom Enterprises Inc. Address: 530 Lawrence Expy. #318, Sunnyvale, CA 94085  Email: ponav@gmail.com

Thank you for using the Pumpout Nav mobile application. Your privacy is important to us, and we are dedicated to maintaining the trust you place in us.